Brightspeed Internet Reviews

Brightspeed is a newcomer to the ISP industry, the company was launched in October 2022.

The company was formed when Apollo Global Management purchased CenturyLink’s rural consumer and small-business assets.


With Brightspeed, you are sure of internet, TV, and home phone services. Although it is in the process of building its fiber-optic network, its legacy network is built on traditional DSL and copper wire service.


In this blog post, we’ll completely review Brightspeed internet so you can be sure of how the system operates


Brightspeed Internet, The Reviews.

One of the major positive reviews on Brightspeed is the fact that their internet plans are affordable and may be the right choice especially for customers who need an immediate internet option and plan to upgrade in the future.


For their DSL internet plans, the pricing starts at $19.99 per month and they can offer you speeds from 10 Mbps to 100 Mbps.

Brightspeed’s fiber-optic network, even though it’s still under construction, will offer customers speeds up to 1 Gig.


Brightspeed’s fiber-optic plans start at $59.99 per month, when you consider the speed of the internet, you’ll agree with me that it is relatively low for such a fast speed.


Brightspeed’s fiber-optic network is a work in progress, however, and is currently only available in select cities in 13 states. One thing you can’t shy away from is the fact that Brightspeed’s home phone and TV services are both traditional services and lack many modern features.


That notwithstanding, Brightspeed’s DSL internet service is a very good option for a budget-friendly, no-contract internet service.


Brightspeed has a lot of potential, especially if you are among those who are looking for a fiber-optic option in the near future.


The company is clearly making efforts to differentiate itself from its legacy services under CenturyLink and in effect they have started to offer affordable fiber-optic plans.


That said, Don’t forget that Brightspeed’s internet services are relatively new, and their fiber-optic network is still in the works.


The company also lacks the range of TV and home phone services that some of its competitors offer.


Brightspeed is best for customers who are looking for a reasonably priced, no-contract internet plan and are not in a hurry for high-speed

What Brightspeed Need to do to stay Competitive

In the future, Brightspeed will need to build out its fiber-optic network to stay competitive in the industry.


The company will also need to provide greater value to customers than it does now, particularly in its TV and home phone services.


It will need to make sure of a smooth transition from its legacy network to fiber-optic for current customers.


Brightspeed is an interesting up-and-coming internet provider that will likely improve over time.


However, it has some growing pains to overcome before it can be considered a top provider. We’ll look at some of its advantages and disadvantages.


Advantages and Disadvantages of Brightspeed’s services.


When buying Brightspeed services, there are certain advantages and Disadvantages you should look out for, we’ll look at some of those, most of these pros and cons are as a result of people’s review on various platforms.




1. If you are planning on investing in the company’s fiber-optic plans, I can tell you for a fact that they are a very good value, especially considering the speed tiers that the company comes with. Even its DSL plans are cheaper than those of many other providers.


2. Brightspeed’s internet plans are also appealing because there are no contracts or data caps. That flexibility can be very important to some customers.


3. I can tell you for a fact that the company’s fiber-optic network is expanding really fast, this is certainly attractive especially to customers who want a faster connection.


4. Brightspeed’s fiber plans come with a free premium Wi-Fi 6 modem and one free year of Norton 360 Deluxe. That makes the service more attractive to users especially if you are looking to save some money.


5. Brightspeed also has no early termination fees, which means you won’t have to pay a penalty if they switch providers.




1. Of course the company is expanding its fiber network rapidly, but many customers will have to wait a while for it to be available in their area. The transition from DSL to fiber can also be complicated as a result.


2. DSL speeds are slow, and many customers will experience speeds that are much slower than the

company’s advertised speeds. This can be frustrating especially for those who have to wait for the fiber network to come to their area.


3. Some customers may also have complaints about Brightspeed’s customer service, because of the fact that the company is so new.


That’s not an uncommon problem for new companies, but it can be frustrating for those who have issues with their service.


4. Brightspeed also does not offer TV or phone service in many areas, this makes it less appealing for those who want an all-in-one plan.


5. Finally, the company’s website can be difficult to navigate, which can make it challenging for customers to find the information they need.


Review of the company’s different plans and features.

Brightspeed offers two kinds of internet service: DSL and fiber.

DSL plans:

The company gives four DSL plans, with their speeds ranging from 10 Mbps to 100 Mbps.

DSL service is available in most areas, though the company is working on expanding the fiber network.

DSL plans are a very good option for those who want basic internet service without any frills.

Fiber plans:

Brightspeed’s fiber plans come with speeds up to 1 Gig, they are very ideal for heavy internet users.

The company offers two fiber plans, which are available in select areas.

Fiber plans come with no data caps, which is a major advantage over other providers.

Fiber plans also come with free premium Wi-Fi 6 modem and a free year of Norton 360 Deluxe.

Brightspeed’s fiber plans are competitively priced and you’ll definitely receive good value for the money.



Customers should keep in mind that fiber service is not yet available in all areas. Brightspeed’s internet service is a good option especially if you are going for basic or fast internet service.


All in all, Brightspeed is a promising company, but it’s not without some disadvantages as we mentioned earlier. For some, the speed of the company’s service will make it worth the wait. Others find the current service not good enough.